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1. Cancellation:

   - If you need to cancel your booking or appointment, please notify us at least 24 hours in advance.

   - For festival or events, cancellation policies may vary. Please refer to the specific event details for more information.

 

2. Refunds:

   - Refunds may be provided in certain circumstances, subject to the terms and conditions of the service or product purchased.

   - For services or products that are non-refundable, we will clearly state this in the description or terms of purchase.

 

3. Process:

   - To request a cancellation or refund, please contact our customer support team at [9636262697].

   - Please provide your booking or purchase information for faster processing.

 

4. Exceptions:

   - Some services or products may have specific cancellation or refund policies due to their nature. These exceptions will be clearly communicated at the time of purchase.

 

5. Processing Time:

   - Refunds will be processed within [4 working days] once the cancellation request is approved.

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